Our Business Model
WinGS is adaptable, flexible and customized to your unique specifications.
A CUSTOMIZED APPROACH
TriTier is an extension of your team.
WinGS can accommodate your agency’s specific workflows and data needs, and the team at TriTier provides your desired level of customization and support. TriTier works together with your team to continuously improve efficiency, while streamlining data entry and workflows, to allow your team to focus on additional priorities.
Many scenarios, both long-term and short-term, can impact an agency’s records software after it has been deployed. Examples can include new growth projections, workflow enhancements or input from the field after software is deployed. TriTier works with your team on a continuous basis to address these situations.
WinGS is enhanced specifically for your agency.
Account Developer
A dedicated software developer is your primary point of contact and works on features in a priority set by you.
Fast Changes
Software changes can be implemented in days or weeks, rather than once or twice a year.
Budget
All software modules are provided for a single monthly fee, which includes updates, enhancements and unlimited client installations.
Technical Mapping
Before launching WinGS, we will do a thorough analysis to understand your current software and data sources. The comprehensive planning and deep dive into current methodologies allows the WinGS software to match, and exceed, current software output. Once all workflows and requirements are mapped, TriTier will test and troubleshoot, and then deploy the WinGS modules on-site for a seamless transition.
Support
The technical requirements of each agency are different, and ongoing revisions may be necessary as needs evolve and wish lists begin forming. As ideas for features and functionality that would make WinGS even more useful to your agency arise, TriTier works with your team to make sure requirements are met and the ongoing technical needs of your agency are addressed.
Train-the-Trainer
Implementing new public safety software is a large undertaking. TriTier’s team will train-the-trainer on the new software to ensure all users of WinGS are confident in their use of the new program.